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OUR MEDICAL CONCIERGE SERVICES

Comprehensive Swiss Healthcare Services Tailored For International Patients

From specialist consultations and treatment planning to travel coordination and post-treatment support, we provide complete healthcare assistance designed to make your medical journey in Switzerland seamless and stress-free.

Specialist Access & Appointment Coordination

Direct access to Switzerland’s leading specialists and clinics — in cardiology, oncology, orthopaedics, neurology, and beyond. No waiting lists. No administrative maze. We identify the right specialist for your case, coordinate appointments, and prepare you for the consultation.

Second Medical Opinion

When a diagnosis is serious or uncertain, a second expert opinion can change everything. We arrange independent second opinions with Switzerland’s top specialists — preparing your records, coordinating translation where needed, and debriefing you on the outcome.

Video Consultation

Initial consultations and progress reviews can be conducted securely via video. Particularly valuable for clients who are still abroad and wish to plan their treatment before travel.

Complex Case Management

For chronic conditions, multi-system illnesses, or cases involving multiple specialists, we serve as your single point of coordination. Every physician, clinic, and therapist stays aligned. You have one contact.

Aftercare & Medication Delivery

After treatment, we coordinate follow-up consultations and, where required, arrange discreet and secure delivery of Swiss-prescribed medications to your location worldwide.

Medical Invoice Review

Swiss medical billing is detailed and often opaque. We review invoices for accuracy, explain line items, and support communication with your insurer where needed.

Personal Accompaniment

On request, we accompany you personally to consultations, procedures, or diagnostic appointments. We ensure the right questions are asked — and that you leave with a clear understanding of what was said.

Speak with us confidentially

Request your complimentary 15-minute consultation. No commitment, no cost.

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HOW WE WORK

Supporting You Through Every Stage Of Your Medical Journey

01

Initial Consultation & Assessment

We carefully review your medical history, treatment objectives, and healthcare requirements to identify the most appropriate Swiss specialists and clinics.

02

Treatment Planning & Coordination

Our team manages appointments, clinic communication, treatment scheduling, travel planning, and all necessary logistical arrangements.

03

Ongoing Care & Follow-Up Support

Following treatment, we continue to assist with recovery planning, follow-up consultations, medical communication, and long-term patient support.

Case study

Atrial Fibrillation / Catheter Ablation

A 62-year-old client from the Canton of Zurich was recommended for catheter ablation after years of medication-based therapy. We coordinated the specialist consultation, pre-operative assessments, and post-operative follow-up care — all within two weeks. The client had nothing to manage except his own recovery.

Oncology / Second Opinion

A client from the Canton of Bern received a breast cancer diagnosis. Her primary care practice recommended a standard treatment protocol. At her request, we coordinated an independent second opinion at a university tumor center. The result led to a modified treatment recommendation.

Orthopaedics / Joint Replacement (Swiss Patient)

A 71-year-old private patient required a knee replacement. Based on his medical findings, we identified the most suitable surgeon in Switzerland, coordinated the procedure, arranged rehabilitation, and supported billing communication with his supplementary insurance provider.

North America — What Patients Often Ask

Swiss private clinics require payment prior to or upon admission. Intercomcare provides transparent cost estimates before any appointment is scheduled. We support you in understanding the billing structure and in preparing documentation for potential reimbursement through your Canadian or US insurance or health savings plan. documentation, and travel logistics so that distance does not delay access to the right specialist.

No. As a private patient in Switzerland, you can access specialists directly. Intercomcare facilitates this access — we are your referral.

For most specialties, we can arrange an initial consultation within 5–10 business days of first contact. Urgent cases are prioritised.